Wireless POS & Wireless Mobile Computing- Hospitality Technology Increases Profits


Until recently, restaurant and hospitality owners were wary

of adopting wireless POS systems for their establishments.

Issues such a cost, ease of use and a general uncertainty

about new technology caused them to take pause. Nowadays,

however, with the popularity of PDA’s, Blackberries, cell

phones and the like, mobile technology and wireless mobile

computing has become main stream, and hospitality providers

are taking a second look.

In a high cost and competitive market, it’s no wonder that

those in the hospitality industry want technology to help

them increase revenues. But how can a wireless POS device

help them achieve this?

Wireless mobile computing can help in many ways. One such

instance is by eliminating the need for staff to line up at

a specific POS terminal to place orders. By utilizing mobile

technology, serving staff are more productive since time

spent during the order taking process is decreased. Wireless

mobile computing also allows serving staff to place orders

instantly, and then go directly to the next table, thereby

increasing table turns. And because serving staff are more

productive, significant savings can be seen through decreased

labor costs.

Another drawback to stationary POS terminals is that serving

staff usually place a number of orders at once to the

kitchen,overwhelming kitchen staff. Placing orders tableside

eliminates this problem, as orders are more evenly spaced.

One important benefit with a wireless POS solution is that

by placing orders directly at the table, order taking is

more accurate and less food is wasted. This directly

translates into decreased food costs. Also, serving staff

can spend more time with customers, which significantly

increases up-sell opportunities.

Utilizing wireless mobile computing in a hospitality

environment also allows restaurateurs to approach staffing

in a more cost effective and efficient way. Instead of

scheduling a large number of serving staff who are responsible

for all the order taking and food delivery, a wireless POS

solution allows restaurant owners the opportunity to hire

just a few skilled staff, give them larger sections, and

make their primary focus greeting customers, taking orders

and up selling. Non-serving staff can then be hired

(at significant payroll savings) to dispatch food and clean

sections. When serving staff are able to remain on

the floor, the result is superior customer service and again

increased sales through up selling and faster table turns.

Now, Volanté(TM) POS Systems of Toronto, Canada

(http://www.volantesystems.com) has come along and

revolutionized the wireless POS industry in a creative and

innovative way. By using PC notebooks (not much bigger then a

handheld) the entire POS software is loaded on the unit and

it runs as a terminal with peer to peer, data synching etc. PDA’s don’t work in this manner- they require writing to the unit (in other words, new code, separate product) plus they’re not robust enough for Food and beverage. Volanté(TM) has evolved its software into the peer to peer architecture, and now POS software can be loaded onto a small wireless notebook with amazing results. The

technology is revolutionary – nobody else can do what Volanté(TM)

is doing.

This approach can work exceptionally well in venues that

aren’t traditional table side establishments, such as

stadiums, trade shows, casinos, arenas, race tracks and outdoor

sales areas (such as rooftop patios for instance) where

conventional POS terminals aren’t practical nor feasible.

Wireless mobile computing from Volanté(TM) offers even more

important and innovative features. For instance, the menus

on the notebook or handhelds are the exact same menus as on

the traditional register. The databases are in sync with one

another. You don’t have to program them separately; they’re

an extension of the host computer. This approach is less

expensive because it doesn’t require separate servers for

handhelds and traditional registers. And because Volanté(TM) POS

software is written in pure Java, its real time as well.

For more information on how wireless POS technology and

wireless mobile computing from Volanté(TM) can

help your business increase profits and productivity, email

them at sales@volantesystems.com or visit their website at


Wireless POS solutions truly allow Hospitality leaders to

enter the 21st century, while also giving them an extra edge

in a fiercely competitive industry.


Source by Derek Meade

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